Charlene has been riding horses since about the day she was born. She has owned several and has been competing most of her life as an evener. Charlene helps out with all of the services when her schedule allows. Animals listen very well to Charlene as she has a natural pack/herd leader presence.
Donna has been a lifelong animal lover and has been caring for animals for as long as she can remember. She has owned dogs, cats, critters, horses, you name it and cared for all of them. She has that natural ability to calm an animal and put them immediately at ease. She loves being able to work with them daily for Pups. Donna covers midday visits in Hudson and Sudbury.
Susan started with Pups n Pals in the fall. She used to own and operate her own dog walking company many years ago until life got too hectic. Now she just gets to enjoy the animals and loves her time with them! She is certified in Pet First Aid and CPR. Susan primarily covers the Framingham and Southborough areas.
Ashley started with Pups n Pals in the summer of 2014. She just adores animals and her gentle nature makes her a natural with them. She is a Mom to an adorable toddler and two cats. She is certified in Pet First Aid and CPR as well. Ashely covers Marlborough.
My name is Veronica and I am founder and owner of Pups n Pals Pet Care as well as a pet parent to two German Shepherds, a Thoroughbred and a Cockateil. Since I was a child it had been a dream of mine to make a career out of working with animals. After a successful, yet unfulfilled, 11 years of working in the financial industry and pet sitting on the side, I decided to take my lifelong dream to the next level. I began by taking courses in animal behavior, communication, health, training and care. I also became certified in pet first aid and CPR, as well as a certified dog trainer. Feeling confident with my level of education along with my many years of personal ownership experience, I decided I was ready to go full time and in early 2006, I left finance and launched Pups n Pals. Today I continue to take any opportunity to expand my knowledge of animals with courses, books and daily experiences as well as volunteer with the local dog and equine rescues.
Having a good relationship with each client is very important to me. I enjoy building relationships and keeping in close contact with all clients to make sure all their pet care needs are being taken care of. I meet personally with each potential client before services begin to fill out all paperwork, answer all their questions and address any concerns they may have. I stay involved with each client, regardless of whether I am their regular care taker or one of the other pet care associates are. I make it a point to see each animal regularly. Each associate keeps me updated on a daily basis on what happens during their visit that day. This keeps me current on each client's particular situation. If it happens that I do not personally see your pet each day, you can be assured I am up to date on any new happenings and am always available for each client to answer any questions and help in any way I can.